How do I fix the QuickBooks Online Sync error message?

  • Are you experiencing QuickBooks sync errors and don't know what to do? Reading this post till the end can help fix QuickBooks online sync error. This error usually occurs when an outstanding balance at bill.com tries to sync with QuickBooks Online, but the reference number is larger than the maximum number of characters that must be specified. There are several reasons that cause such an error which we will discuss later in this post.

    So if interested, don't forget to read this post till the end or users can also contact our technical support team. We are a team of tech-savvy accounting professionals working 24/7 to provide the best support services.

    Read Also: QuickBooks installation error 1723

    Factors that cause QuickBooks Online sync errors

    Online sync errors in QuickBooks can occur due to improper settings of the following factors:

    • Sync Settings
    • Payment
    • Customer
    • Bill
    • Timetable
    • Products and services
    • Characteristics of customers

    Steps to fix QuickBooks Online sync error

    Below are the steps to fix the online sync error in QuickBooks.

    • When Heartland Retail is unable to sync with QuickBooks Online due to an authentication error

    o The solution to this is the QBO connection needs to be re-established

     Go to the "Settings" tab in the navigation menu.

     From the left menu, select the “Integration” option.

     On the Integration page, select QuickBooks Online.

     On the Configuration tab, under the Status tab, go to the Disconnect tab.

    Then the user has to reconnect the QuickBooks online account by following the same steps. Users must select the online option under the status tab in the configuration panel to connect to QuickBooks and also go through all the prompts in the pop-up window. Stop connection. You will need your QBO credentials to do this. Once you're connected again, continue with the following steps:

     User has to go to Settings section

     Then select Finance from the left navigation menu

     The final step is to click the Financial Event tab and click the Retry Failed tab

    That brings us to the end of this post and we hope that the information shared above has been helpful in fixing the QuickBooks online sync error.

    However, if you have questions or users are having trouble troubleshooting QuickBooks online sync, please contact our QuickBooks Error Support team at +1-844-405-0907. Our technical support specialists offer direct support to all QuickBooks users.